Skip to main content

ATMs make banking more convenient, but to be safe, keep these tips in mind.

Stay alert

Be aware of your surroundings when you use an ATM, especially at night. It's best to park in a well-lighted area and have someone go with you.

Be prepared

Fill out deposit forms if required and have your card ready before arriving at the ATM. When you complete your transaction, pocket your card and cash immediately.

Drive-up ATMs

At a drive-up ATM, keep all doors locked. Keep your engine running and keep your passenger side and rear windows up.

Treat your ATM/debit card like cash

Guard your ATM/debit card as carefully as you would cash, checks, and credit cards. Never give your account number or card information over the phone.

Keep your PIN secret

Don't write your Personal Identification Number (PIN) on your card, or keep it in your wallet. Memorize your number and don't tell anyone what it is - that includes family members, friends, or credit union or bank employees.

Protect your privacy

Be mindful of others nearby. Position yourself in front of the ATM and shield the keyboard with your hand to prevent anyone from observing your PIN.

Be courteous

Give people who are using the ATM before you the same level of respect and privacy you'd like to receive.

Save your receipts

Your ATM receipt may contain confidential account information, and is your only record of the transaction. Save your receipt until you get your monthly statement, and verify that your account balances.

Report a lost or stolen card immediately

If your card has been lost or stolen, call Lake Trust immediately at 888.267.7200.