Here are some tips that will help protect the security of your online bank account:
Trust your instincts. If you have a feeling something is not right, you are probably correct.
If you believe your accounts has been breached or if you believe you have become the victim of identity theft, please contact our Member Contact Center immediately at 888.267.7200 (Monday-Friday 7:30 a.m. to 5:30 p.m. and Saturday from 9:00 a.m. to 1:00 p.m). It is the single most important and helpful action you can take. If done in a timely fashion, you may not be held liable for any loss your accounts experience.
With your password, someone could gain access to your accounts, transfer funds, and steal your money. Knowing how to make a strong and secure password can keep strangers out of your accounts.
If someone wants into your account and you have a common password, thieves can quickly guess your password.
Substitute numbers and symbols for letters in your password. You can do some or all, but the following are the easiest to remember.