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Is there a charge for a Gift Card?

The Card carries a one-time service fee of $3.95 for members and $4.95 for non-members.

How does a Visa® Gift Card work?
It’s a prepaid Visa® card that can be purchased at Lake Trust Credit Union branches in any whole dollar amount you choose from $10 to $500. It can be used at most places Visa® debit cards are accepted. Because it’s a prepaid card, spending is limited to the amount of money on the Card. When the recipient makes a purchase with the Gift Card, the purchase amount is deducted from the Card balance.

Can I check the balance on my Gift Card?
You can quickly check your balance and transaction history 24/7 by visiting laketrust.org or by calling 866.902.6082 and using the automated phone system. You’ll need to furnish the account number found on the front of your Card. A merchant can't tell you how much money remains on the Card. Knowing your balance before use will help ensure your Card is accepted. 

What should I do if my Gift Card is lost or stolen?
We recommend you write your Gift Card account number on a separate piece of paper as soon as you receive it and keep in a safe place. If your Card is lost or stolen, call 888.267.7200 or stop in to any of our branches. You’ll need to provide the account number to cancel the Gift Card. We can then replace the Gift Card with the remaining balance, minus a $10.00 replacement fee.

What should I do if there has been a transaction error on my Gift Card?
If you believe there’s an error, such as a purchase that you don’t recognize, simply call 886.902.6082 any time.